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Cookie Policy

Extended information Cookie Policy

We use cookies to make our site easier and more intuitive. The data collected thanks to cookies are used to make the browsing experience more pleasant and more efficient.

 

What are cookies?

Cookies are small text files sent from the site to the interested party’s terminal (usually to the browser), where they are stored and then retransmitted to the site on the next visit by the same user. A cookie cannot retrieve any other data from the user’s hard disk or transmit computer viruses or acquire email addresses. Each cookie is unique to the user’s web browser. Some of the functions of cookies can be delegated to other technologies. In this document, the term ‘cookie’ refers to both cookies, properly so called, and to all similar technologies.

 

Types of cookies

Cookies can be first or third party, where “first part” means cookies that report the site as a domain, while “third party” means cookies that relate to external domains. Third party cookies are necessarily installed by an external party, always defined as “third party”, not managed by the site. These subjects may also install first-party cookies, saving their cookies on the site domain. Another type of cookie is the so-called “Flash Cookies” (Local Shared Objects), used within Adobe Flash Player to deliver some content, such as video clips or animations, in order to remember the settings and preferences. Flash cookies are stored on the device but are managed through a different interface than that provided by the browser used.

 

Personal data being processed

Treatment” of personal data means any operation or set of operations, carried out with or without the aid of automated processes and applied to personal data or set of personal data, such as the collection, registration, organization, structuring, storage, adaptation or modification, extraction, consultation, use, communication by transmission, diffusion or any other form of making available, comparison or interconnection, limitation, cancellation or the destruction. “Personal Data” means any information concerning an identified or identifiable natural person with particular reference to an identifier such as the name, an identification number, location data, an online identification or one or more characteristic elements of his physical identity physiological, psychic, economic, cultural or social. The personal data we collect may depend on how you interact with the site www.monilisa.com and can be collected even if you are not a customer, sometimes we can receive it from third parties, if you have given them consent to share your personal information. In particular, the Personal Data collected are the following:

 

  1. Data collected automatically

The computer systems and software procedures used to operate the website https://www.monilisa.com acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with other data, allow users to be identified. This category of data includes navigation data such as the internet protocol (IP) address used to connect your computer to the internet; computer and connection information such as browser type and version; information on the device (for example the device ID) used to perform, for example, registration on the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.); other parameters related to the user’s operating system and IT environment. The IT systems and software procedures also generate access identifiers such as the access data to your Customer Area (login, e-mail address, password) and record the access logs to the Reserved Area and the activities carried out within it. These data are used in order to fulfill the obligation, placed on the Owner, to demonstrate the validity and validity of the consents provided by the interested party and as evidence of the availability of some of the rights of the same. For all the other cases indicated above, however, the data are used for the sole purpose of obtaining anonymous statistical information on the use of the site, to check its correct functioning, to allow the correct delivery of the various functions requested by the user, for reasons of security and accountability in the event of computer crimes and are canceled immediately after processing.

 

 

  1. Data voluntarily provided by the user

Personal and payment and registration data The data provided voluntarily are the data that are communicated by the user in relation to the request for information or for the purchase of a good / service through the site, our assistance channels (also understood as the chat present) participation in events or other Moni Lisa initiatives.

This data includes, for example, its general information, the billing and installation address, the tax code, the telephone number, the credit card information (where it is selected as the method of payment for the service) or other banking information, the e-mail address provided during the request for a quote, for information. These data are essential to be able to provide the goods or services, and any refusal to provide them will not allow Moni Lisa to fulfill its contractual obligations. Moni Lisa will process this data in compliance with the Applicable Regulations, assuming that they refer to the user or to third parties who have expressly authorized it to provide them. With respect to these hypotheses, the user acts as an independent Data Controller, assuming all legal obligations and responsibilities. In this sense, the user grants the widest indemnity on this point with respect to any dispute, claim, request for compensation for damage from treatment, etc. that should be received by Moni Lisa by third parties whose Personal Data have been processed through a use made by the user in violation of the Applicable Regulations.

 

Technical Cookie

Technical cookies are those used for the sole purpose of “carrying out the transmission of a communication over an electronic communications network, or to the extent strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service “(see art. 122, paragraph 1, of the Code). They are not used for other purposes and are normally installed directly by the owner or operator of the website.

They can be divided into:

  • navigation or session cookies, which guarantee normal navigation and use of the website (allowing, for example, to make a purchase or authenticate to access restricted areas); they are in fact necessary for the correct functioning of the site;
  • analytics cookies, assimilated to technical cookies when used directly by the site operator to collect information, in aggregate form, on the number of users and how they visit the site, in order to improve site performance;
  • functionality cookies, which allow the user to navigate according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service provided. The installation of these cookies does not require the prior consent of the users (more information in the paragraph on Cookie management below).

 

AS WELL AS

 

Profiling cookies

Profiling cookies are aimed at creating user profiles and are used in order to send advertising messages in line with the preferences expressed by the same part of surfing the net. For the use of profiling cookies, the consent of the interested party is required. According to the provision (more information in the paragraph Cookie management below) the user can authorize or deny consent to the installation of cookies through the options provided in the “Cookie management” section. In the case of third-party cookies, the site does not have direct control of individual cookies and cannot control them (it can neither install them directly nor delete them). You can still manage these cookies through your browser settings (follow the instructions below), or the sites indicated in the “Cookie management” section. The User is therefore invited to check on the third party website indicated in the table below.

 

COOKIES INSTALLED ON THIS SITE

Here is the list of cookies (logically grouped at functionality or supplier level) on this site. Third-party cookies present the link to the privacy policy of the relative external supplier, where it is possible to find a detailed description of the individual cookies and the treatment they are made of.

 

 

 

SYSTEM COOKIES

The www.monilisa.com site uses cookies to guarantee the user a better browsing experience; these cookies are essential for the correct use of the site. You can disable these cookies from your browser by following the instructions in the dedicated paragraph, but you will compromise your experience on the site and we will not be able to respond to malfunctions.

 

GOOGLE TAG MANAGER

Google Tag Manager uses cookies to provide technical functionality to the site www.monilisa.com.

To prevent the storage of these cookies the user can change their preferences through the cookie bar on each page.

 

GOOGLE ANALYTICS

These are tracking cookies for generating statistics on the use of the site. Google Analytics uses cookies that do not store personal data and that are stored on the user’s computer to enable the website operator to analyse how users use the site. To prevent these cookies from being stored, users can change their preferences using the cookie bar on each page.

 

FACEBOOK

Facebook uses cookies to provide you with sharing and “like” functionality on your wall. For more information, please visit https://www.facebook.com/about/privacy

 

HOTJAR

Hotjar is a service adopted by Massa Gioconda s.a.s. to collect aggregate statistics. In particular, Hotjar tracks clicks, mouse movements in real time and page scrolling. Hotjar also records details such as the pages visited, the actions performed by the user on the page, the type of deviace and the browser used to view the site. In addition to monitoring user behavior Hotjar integrates additional polling and survey functionality. Hotjar does not record any personal information, the data is therefore transmitted in a totally anonymous form and no profiling activities are carried out. On the website of Hotjar, autonomous owner of the data processing for this service, you can see the extended privacy policy (in English): https://www.hotjar.com/privacy

 

GOOGLE ADWORDS REMARKETING

Google Adwords Remarketing installs cookies to study and improve advertising, with remarketing actions, in order to send the user messages in line with their interests. Remarketing helps reach users who have visited the site. Previous visitors or users may see Moni Lisa ads while browsing websites included in the Google Display Network or while searching for terms related to Moni Lisa products or services on Google. More information, also in relation to how to disable these cookies, available at the following link: https://support.google.com/adwords/answer/2407785?hl=it

To select/deselect the cookie click here http://www.google.com/settings/ads

 

Duration of cookies

Cookies have a duration dictated by the expiration date (or by a specific action such as closing the browser) set at the time of installation.

Cookies can be:

  • temporary or session (session cookies): they are used to store temporary information, allow you to connect the actions performed during a specific session and are removed from the computer when the browser is closed;
  • persistent (persistent cookies): they are used to store information, for example the login name and password, in order to prevent the user from having to type them again every time he visits a specific site. These remain stored on the computer even after closing the browser.

 

Management of cookies

In compliance with the directives of the Code regarding the protection of personal data (Legislative Decree 30 June 2003, n. 196, hereinafter referred to as “Code”) and, in particular, with Articles 13, paragraph 3 and 122, paragraph 1 and with reference to the provision of Identification of the simplified procedures for the information and the acquisition of consent for the use of cookies – May 8, 2014 (Published in the Official Gazette no. 126 of June 3 2014), you can change the consent to cookies at any time directly from this link – cookie management. Moni Lisa will keep an appropriate track of the User’s consent (s) through a specific technical cookie, considered by the Privacy Guarantor as a “not particularly invasive” tool. The User can deny his consent and / or modify at any time his options relating to the use of cookies by this Website, by accessing this Privacy Notice which is “linkable” from every page of this Site. The User has the right at any time to exercise the rights recognized by art. 7 of Legislative Decree 196/2003 and the European Regulation n.2016 / 679 and, in particular, among others, to obtain a copy of the data processed, their updating, their origin, the purpose and method of treatment, their correction or integration, their cancellation, transformation into anonymous form or blocking for processing in violation of the law and to oppose the processing for legitimate reasons. To exercise these rights, write Moni Lisa; Viale Castelluccio 57 Torre del Greco. If consent has already been given but you want to change the permissions of cookies, you must delete them through the browser, as indicated below, because otherwise those already installed will not be removed. In particular, keep in mind that it is not possible in any way to control third-party cookies, therefore if consent has already been given previously, it is necessary to proceed with the cancellation of cookies through the browser (dedicated section) or by requesting the opt- out directly to third parties or through the website http://www.youronlinechoices.com/it/le-tue-scelte

If you want to know more, you can consult the following sites:

 

How to disable / delete cookies by configuring the browser Chrome

  1. Run the Chrome browser
  2. Click on the menu in the browser toolbar next to the url entry window for navigation
  3. Select Settings
  4. Click Show Advanced Settings
  5. In the “Privacy” section click on the “Content settings” button
  6. In the “Cookies” section you can change the following cookie settings:
  • Allow saving data locally
  • Change the local data only until the browser is closed
  • Prevent sites from setting cookies
  • Block third-party cookies and site data
  • Manage exceptions for some websites
  • Delete one or all cookies

For more information visit the dedicated page.

 

Mozilla Firefox

  1. Run the Mozilla Firefox browser
  2. Click on the menu in the browser toolbar next to the url entry window for navigation
  3. Select Options
  4. Select the Privacy panel
  5. Click Show Advanced Settings
  6. In the “Privacy” section click on the “Content settings” button
  7. In the “Tracking” section you can change the following cookie settings
  • Ask sites not to make any tracking
  • Notify sites of availability to be tracked
  • Do not communicate any preference regarding the tracking of personal data
  1. From the “History” section it is possible to: By enabling “Use custom settings” select to accept third-party cookies (always, from the most visited sites or never) and to keep them for a specified period (until they expire, when Firefox is closed or ask every time)
  • Remove the individual cookies stored. For more information visit the dedicated page.

 

Internet Explorer

  1. Run the Internet Explorer browser
  2. Click the Tools button and choose Internet Options
  3. Click on the Privacy tab and, in the Settings section, change the slider according to the desired action for cookies:
  • Block all cookies
  • Allow all cookies
  • Select the sites from which to obtain cookies: move the cursor to an intermediate position so as not to block or allow all cookies, then press on Sites, in the Website Address box enter a website and then press on Block or Allow. For more information visit the dedicated page.

 

Safari 6

  1. Run the Safari browser
  2. Click on Safari, select Preferences and click on Privacy
  3. In the Block Cookies section, specify how Safari must accept cookies from websites.
  4. To view which sites have stored cookies click on Details For more information visit the dedicated page.

 

Safari iOS (mobile devices)

  1. Run the iOS Safari Browser
  2. Tap on Settings and then Safari
  3. Tap on Block Cookies and choose from the various options: “Never”, “Third-party advertisers” or “Always”
  4. To delete all cookies stored by Safari, tap on Settings, then on Safari and finally on Delete Cookies and data

For more information visit the dedicated page.

 

Opera

  1. Run the Opera browser
  2. Click on Preferences then on Advanced and finally on Cookies
  3. Select one of the following options:
  • Accept all cookies
  • Accept cookies only from the site you visit: third-party cookies and those that are sent from a domain other than the one you are visiting will be rejected
  • Never accept cookies: all cookies will never be saved. For more information visit the dedicated page.